Product Introduction
Easy!TTS™ is a Tracking Ticket System, which, because of its built-in customizable and configurable capability, can be used as a general purpose issue tracker or defect tracker. It is offered as a stand-alone tool, as well as an integrated functional module of Easy!Flow, which offers a comprehensive, integrated, customizable and affordable Application Lifecycle Management (ALM) solution for software project teams.
Benefits
- Easy to learn and use – UI map and context sensitive Easy!help is one click away
- Customizable Common Shortcuts for the team and Personal Shortcuts for individuals – improve productivity
- Time tracking, risk assessment, query and report features – for better project management
- Configurable user privilege groupings -- effective access control
- Customer release tracking – keep track of who has what release
- Flexibility to add new fields or delete existing fields
- Field names and values are customizable
- Multi-level dependency tree – providing clear view of related tickets and their statuses
- Multiple Instances in one installation – supporting multiple process flows, saving administration effort and hardware costs
- Easy to install and maintain
- Does not require dedicated hardware or pay third party database and support
- Integration with Excel to enable status reporting and management
- Localization support
| Feature | Easy!TTS | Easy!TTS Pro |
| Issue Tracking |  |
|
| Query & Report | |
|
| Personal & Common Shortcuts | |
|
| Risk Assessment | |
|
| Time Tracking | |
|
| Feature Management | |
|
| Project Management |  |
|
| UI Enhancement | |
|
| Configurable Ticket Workflow | |
|
| Advanced Administrator Functions | |
|
| Customizable Dashboard | |
|
| Customer Release Management | |
|
| Support | Forum only | Optional |
| Maximum Number of Users | 10 | Unlimited |
Easy!TTS™ is available on Windows™, UNIX™ and Linux™ platforms
*Free download supports up to 10 users. Support given through Easy! Software support forum.
