Support Plans
| Feature | Free | Standard | Premium |
| Coverage | N/A | Weekdays 9 am - 6 pm |
24 hours/day 7 days/week |
| Reponse time | N/A | 2 hours | 1 hour |
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| Phone |  |
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| Product upgrades & patches | |
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| Video tutorials | |
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| Instant message | |
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| Holiday coverage | |
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Free standard support is provided during trial period.